Shipping Policy

1. Order processing

At Naughty Velvet , we are committed

Processing Time : All orders are processed 24-48 hours after
Orders placed

2. Delivery

We offer worldwide delivery , fast and free of charge:

Estimated delivery times :
- Europe and North America: 5 to 7 working days
- Other regions: 7 to 10 days open

Delivery times may vary.

3. Delivery costs

At Naughty Velvet , ** delivery costs are 100% free , regardless of your location

4. Order tracking

Once your order is

5. Delivery delays

Although we work with reliable logistics partners to ensure fast delivery, delays may sometimes occur due to reasons beyond our control (customs, logistics disruptions, etc.). In case of delays, please contact our customer service at naughtyvelvet.ue@gmail.com .

6. Taxes and customs duties

According to

7. Non-receipt policy

If you do not receive your order within 15 working days , please contact our service naughtyvelvet.ue@gmail.com . We are committed to finding a quick and satisfactory solution.

Last updated: 22/12/2024