Shipping Policy
Shipping Policy
1. Order processing
At Naughty Velvet , we are committed
- Processing Time : All orders are processed 24-48 hours after
- Orders placed
2. Delivery
We offer worldwide delivery , fast and free of charge:
-
Estimated delivery times :
- Europe and North America: 5 to 7 working days
- Other regions: 7 to 10 days open
Delivery times may vary.
3. Delivery costs
At Naughty Velvet , ** delivery costs are 100% free , regardless of your location
4. Order tracking
Once your order is
5. Delivery delays
Although we work with reliable logistics partners to ensure fast delivery, delays may sometimes occur due to reasons beyond our control (customs, logistics disruptions, etc.). In case of delays, please contact our customer service at naughtyvelvet.ue@gmail.com .
6. Taxes and customs duties
According to
7. Non-receipt policy
If you do not receive your order within 15 working days , please contact our service naughtyvelvet.ue@gmail.com . We are committed to finding a quick and satisfactory solution.
Last updated: 22/12/2024